Returns & Exchanges
At Ripon Family, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Simply ensure your items are in their original condition to receive a full refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn clothing in its original packaging, ensuring all designer tags and labels remain attached.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing